List who gains, who loses, and who decides. Interview skeptics to surface legitimate concerns and integrate those insights into plans. Share honest narratives about risks, limits, and tradeoffs rather than hype. Credibility rises when leaders acknowledge constraints, explain choices transparently, and invite feedback loops that actually shape the roadmap in meaningful ways.
Early wins create belief. Choose improvements that matter to frontline staff, like eliminating a repetitive reconciliation or reducing a testing bottleneck. Publicize before-and-after metrics, highlight the people who made it happen, and invite others to replicate the pattern. Momentum sticks when success feels near, tangible, and achievable for neighboring teams.
Skepticism softens when colleagues vouch for results. Recruit respected practitioners as champions, give them real authority, and equip them with practical toolkits. Host show-and-tells, peer clinics, and office hours. When champions teach, celebrate failures, and iterate openly, they model the mindset that makes automation credible, safe, and genuinely collaborative across functions.